Document Type : Research Paper


1 Department of Economics, University of Sistan and Baluchestan, Zahedan, Iran

2 Member of Young Researchers Club, Islamic Azad University, Zahedan, Iran


Agility metrics are difficult to define in general, mainly due to
the multidimensionality and vagueness of the concept of agility itself. In this
paper, a knowledge-based framework is proposed for the measurement and
assessment of public sector agility using the A.T.Kearney model. Fuzzy logic
provides a useful tool for dealing with decisions in which the phenomena are
imprecise and vague. In the paper, we use the absolute agility index together
with fuzzy logic to address the ambiguity in agility evaluation in public sector
in a case study.


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